Pricing

Every item on this website is listed at wholesale. Please note that we have two pricing structures:
1. Case Pack Quantity: if you purchase an item in the listed case pack quantity, or higher, you will be charged the lowest available case pack price.
2. Less Than Case Pack Quantity: if you wish to purchase an item in less-than-case-pack quantities, we are happy to oblige, with an upcharge to help cover additional warehouse expenses for doing so.

TERMS

Net 30; F.O.B. Factory; Minimum opening order of $250/reorders $200. No return accepted without written authorization.

A. ACCOUNTS

Our terms are net 30—F.O.B. factory. All credit cards accepted. We route your shipment via the fastest and most economi- cal carrier unless otherwise specified. Your credit references should include four or more current suppliers with phone, fax, and account numbers.

B. PRICES AND ORDERING PROCEDURES

1. All prices are subject to change without notice. All merchandise subject to prior sale, availability and prevailing price at time of shipment.
2. To avoid errors, please give stock number, description, quantity, and price of each item ordered.
3. No back order held under $100.
4. Order by email, fax, or phone.

C. CLAIMS AND DEFECTIVE MERCHANDISE

1. Claims for shortage must be made within five days after receipt of goods.
2. Freight damage must be claimed directly against the carrier. Carrier is liable for loss or damage during transit. Examine each shipment at once and report discrepancies to the delivering carrier immediately.
3. No return merchandise will be accepted without written prior or faxed request to our Customer Service Department. Request for return must be made within 90 days of receipt. The Customer Service Department can be reached via fax at (650) 697-1748 or email at customerservice@johnhansenco.com

D. MINIMUM ADVERTISED POLICY

1. Hansen Co. requires retailers and online sellers to adhere to our MAP, when applicable. Please contact salesinfo@johnhansenco.com to receive MAP agreement, MAP listing and account profile form.

CONTACT

Hansen Co. 369 Adrian Road Millbrae, California 94030 Phone: (650) 697-7353
Fax: (650) 697-1748
Toll-free: (800) 582-5858

For Sales: salesinfo@johnhansenco.com
For Customer Service: customerservice@johnhansenco.com
For Orders: orders@johnhansenco.com